Contact Us
NOTICE:
The following online forms and catalog functions are not operating properly at this time. Technical staff are working to resolve the problems as soon as possible. In the meantime, please contact your local branch for assistance with your request.
- Report a Database Problem
- Send a Comment to the County Librarian
- Suggestion for Purchase
- Sending a question to the California Room
- WebReference Form
Need help with your PIN (personal identification number)? We can usually help you fastest by phone. Expect to be asked for the number from your library card and some other identifying information, such as your date of birth.
- Ask a Librarian
- By phone. Staff at any of our branches - some are open seven days a week - can answer questions about your library account. All branches have some reference books from which questions can be answered over the phone but the Reference Department (488-3195, press 5) at the downtown Fresno location, called Central, has by far the most.
-
By email - The link to the form is temporarily disabled. Please email questions to frreflibrarian**fresnolibrary.org. (Replace ** with @ to send mail.)
. This service is intended
for specific questions with brief, factual answers, or questions about
library services. It's also a good way for people from out of town
to ask questions about Fresno County. Library staff will do their
best to answer your question, or suggest how you can further pursue
your question, within two days - excluding weekends and holidays.
If inquiring about a library account, please include your name, barcode, and birthdate. These Departments have their own "Ask a Librarian" forms:
- California History and Genealogy Room (link temporarily disabled)
- Childrens (link temporarily disabled)
- Young Adult (Teen) (link temporarily disabled)
- Chat 24/7 - This service is available 24 hours a day, 7 days a week, but the chat librarian may be anywhere in the country and likely cannot answer questions about your library account.
- Report a Database Problem (link temporarily disabled)
- Send a Comment to the County Librarian about library service (link temporarily disabled).
- Suggestion for Purchase (link temporarily disabled)
- Telephone Tree - Recorded information in English and Spanish, Central Library telephone menu options, Telecirc (renew by phone, check due dates).